Cancellation Policy

Clients are due to accept the following Cancellation terms when the purchase tour, hotel reservation, package tour or flight ticket through our Travel Agency.

1.a Flight ticket cancellations : When clients purchase flight ticket they are obliged to agree the cancellation policy of the Airlines.
b. Cancellation of flight ticket if it is more than 1 month before the departure full fare of the service charge will be refunded.
c. Cancellation of flight ticket if it’s between 1 month and 2 week before the fight date 50% of the service charge will be refunded
d. Cancellation of flight ticket if its under 2 weeks of the the flight date no refund from the service fee will be made

2. Hotel reservation Cancellations: When client cancels a hotel reservation through the agency they are obliged to agree the cancellation terms of the hotel. Their refund will be made according to the cancellation policy of the hotel they supposed to stay.

3. Tour and other service refunds : The cancellation refunds of tour, tour packages and other travel services will be made with the following terms.
a. Cancellations of tour services if it’s more than 1 month or more full refund will be made.
b. Cancellations of tour services if it’s less than 1 month and more than 2 weeks 80% of the full fare will be refunded if client paid only 20% deposit than the deposit will not be refunded.
c. Cancellations of tour services if it’s less than 1 week 50% of the full fare will be refunded if client have paid only 20% deposit no refund will be made